Please note that due to the batteries contained in this product, we can only ship within the UK.

Inclusions: 

• PACKAGE BOX (134*210*105 mm)
• HOURGLASS MOOD LAMP (86*86*160 mm)
• MINI CD (80*80 mm)
• ENVELOPE (95*100 mm)
• PHOTOCARDS (4ea / 55*85 mm)
• USB-C to A CABLE USER GUIDE (70*90 mm)

Important Information:

• RELEASE DATE: 27th February 2026
• Pre-Order ends: 16th January 2026
• Expected arrival to the UK and dispatch: March 2026

PRE-ORDER & PRODUCT TERMS - PLEASE READ BEFORE PURCHASE:

PRE-ORDER INFORMATION

♥ This item is a pre-order. By purchasing, you are reserving this item in advance. 

♥ All pre-orders are non-cancellable and non-refundable, unless explicitly stated on the product page.

♥ All orders containing pre-order items will only be shipped once all items in the order have arrived. If you wish to receive in-stock items sooner, please place separate orders.

SHIPPING & DISPATCH

♥ Pre-order items are not dispatched on the release date. Items must first arrive with us from the supplier/manufacturer, which takes approximately 2-4 weeks after release.

♥ This timeframe is not guaranteed and may be affected by factors outside of our control, including manufacturer delays, customs processing, and courier disruptions.

♥ Release dates and delivery timeframes are set by the manufacturer and may change without notice.

PRE-ORDER BENEFITS

♥ Pre-order/store benefits often arrive separately and at different times. If your order includes pre-order benefits, your order will be held until all applicable benefits have arrived.

♥ Orders placed after the stated pre-order deadline are not guaranteed to include pre-order, first press, or early-buyer benefits. 

♥ Missing pre-order benefits due to late ordering is not grounds for refund, return, or exchange.

INTERNATIONAL ORDERS & CUSTOMS

♥ Worldwide shipping is available. Customers are responsible for any import VAT, customs duties, handling fees, or local taxes charged by their country.

♥ Orders shipped to the USA under $800 have tariffs pre-paid by us.

♥ If an order is returned to us due to unpaid customs charges, refusal, or failure to collect, this will not qualify for a full refund.

♥ In such cases, refunds (if issued) will be item value only, minus original shipping, return shipping, and any applicable fees.

CONDITION & UNBOXING

♥ The outer case/box is intended solely to protect the contents. Minor damage such as dents, scratches, or discolouration to outer packing cannot be compensated.

♥ Please film an unboxing video upon delivery in case you need to report missing or damaged items.

♥ We are not responsible for manufacturer defects or production flaws.

By placing an order, you confirm you have read and agreed to these terms. These policies are in place to ensure fairness and transparency to all customers.