The expected release date is 07.16.25, and it usually takes 3-5 business days, or in some instances, up to a week, for us to receive the shipment AFTER IT RELEASES IN KOREA. Please note that this is not a guaranteed timeframe, as we may receive it earlier or later. Once we receive it, our shipping team will begin fulfillment processing on a first-order, first-serve basis.

Depending on the pre-order volume, fulfillment processing could take longer than expected.

Please order with consideration. ALL PRE-ORDER SALES ARE FINAL - NO RETURN / NO CANCELLATION.

IMPORTANT: If you order any pre-orders with in-stock albums, it will be held until all albums are ready to be shipped or picked up at a specific location you choose.

PRODUCT DETAILS (specific inclusion details on this website are subject to change and adjustment without notice based on product updates, market conditions, and other factors given by the manufacturer company):

• Outbox
• CD Player
• AA Batteries
• Power Cable
• Wired Earphones
• CD
• Accordion Lyrics
• Flower Bookmark Sticker
• Photocard Set
• Horizontal Sticker Photo
• Vertical Sticker Photo

IMPORTANT NOTES (DISCLAIMERS):

• PLEASE TAKE AN UNBOXING VIDEO in case you need to report missing/damaged items. 
  • *We will only process damage/refund inquiries sent to us within 7 days of your order delivery date.
  • *The unboxing video MUST be included to file a claim; failure to include the unboxing video will automatically result in the rejection of your claim.

• The release date, shipping schedule, contents, product description, and preview images are subject to change based on operational circumstances. The color displayed on one's monitor and the actual color may differ. The actual product may vary from the image shown. 
• The outer box/case/sleeve/cover is made to protect the product underneath. Damage (crushing/tearing/puncturing), spots, scratches, flaws, discoloration, etc., may occur due to the nature of the material or during the manufacturing/packaging/delivery process and cannot be a reason for exchange or return. Any fine spots, scratches, flaws, or textural conditions on any products and printed material (including photocards) cannot be a reason for exchange or return. Due to the thin paper material of some products, corners may naturally curl, bend, fold, or slightly tear during packaging/delivery; therefore, it cannot be a reason for exchange or return.

*** The outer box/case/cover is made to protect the product underneath. Minor scratches, flaws, discoloration, cutouts, etc., on the outer box/case/cover, may occur during packaging/delivery and cannot be the reason for return or exchange.

For in-store pickups, please refer to the in-store pickup policy tab for further information. Prices may vary in-store.